{"id":4479,"date":"2023-01-10T11:37:05","date_gmt":"2023-01-10T11:37:05","guid":{"rendered":"https:\/\/belfort.qodeinteractive.com\/?page_id=4479"},"modified":"2023-10-15T07:48:10","modified_gmt":"2023-10-15T07:48:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/onepointmgmt.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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faq<\/p>\n\t\t

\n\t\t\t\t\tOnepoint\u2019s smooth rental process is designed for pleasurable living. \t\t\t<\/h3>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\tWhat is the rental process?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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Our rental process is easy and efficient. Reach out via our contact form, schedule a tour, submit your application for screening and receive a reply within 24 hours. Our friendly team will answer all of your questions and address any concerns. <\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhen is my rent due?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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Rent is due on the 1st of every month.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tHow do I pay my rent?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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We\u2019re pleased to offer multiple, hassle-free rent payment options. You can pay via your online resident portals<\/a> with free ACH payments. We recommend setting up recurring automatic payments to avoid late fees. Debit and credit cards are also accepted with a small processing fee. You can also use CashPay \u2013 walk into any convenience or large supermarket with your cash and pay your rent.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tHow do I set up my online portal?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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Click here<\/a><\/p>\t<\/div>\n<\/div>\n

\n\tHow do I report a maintenance problem?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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Maintenance problems can be reported via Resident App (will supply link) Please provide details and pictures to enable a quick response.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhat if I have an emergency maintenance request?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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In case of a true emergency, call 911. For maintenance requests, we\u2019re on call 24\/7. Simply call the property number. If you\u2019re calling after business hours, follow the message prompts.\u00a0\u00a0<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhat constitutes an emergency?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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\n\t\tHere\u2019s a list:\n
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  • Mold<\/li>\n
  • fire<\/li>\n
  • AC not working over 85 degrees or heat not working under 40 degrees<\/li>\n
  • only toilet out, hot water heater issues<\/li>\n
  • sewage backup<\/li>\n
  • leak from ceiling<\/li>\n
  • water leak with rising water<\/li>\n
  • faulty smoke or carbon monoxide detectors<\/li>\n
  • empty fire extinguisher.<\/li>\n<\/ul>\t<\/div>\n<\/div>\n
    \n\tAre you pet friendly?<\/span>\n\t\n\t\t\n \n \n <\/svg>\n <\/span>\n\t<\/span>\n<\/h6>\n
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    All of our properties are pet friendly. Pet rules and regulations vary between properties. There may be a limit on the number of pets allowed.<\/span><\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    faq<\/p>\n\t\t

    \n\t\t\t\t\tOnepoint\u2019s smooth rental process is designed for pleasurable living. \t\t\t<\/h2>\n\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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